New Cox Mobile survey explores how three generations navigate life online
Zooming in: Cox Mobile's latest survey, Connecting the Digital Dots: Online Habits and Safety Concerns Across Three Generations, reveals how teens, older adults, and the sandwich generation are navigating screen time, social media risks, and AI use.
With stress rising, especially for those juggling care for both kids and aging parents, these findings aim to spotlight generational blind spots, strengthen digital safety conversations, and empower smarter, safer connections across age groups.
Meet Elizabeth Miller, Founder of Happy Healthy Caregiver
Cox Mobile partnered with Elizabeth, a sandwich generation caregiver and certified caregiving consultant, to dive further into the survey findings and additional tips and tricks to help keep your loved ones safe online.
Resources
Savvy doesn’t always equal safety
While more people across generations consider themselves digitally savvy, many are still falling victim to online security issues. Discover what teens, seniors, and caregivers alike see as their biggest online risks.
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86% of sandwich gen says…
Managing online safety for their children, their parents, and themselves creates more stress in their lives. Go deeper to explore what keeps this generation up at night and how they view their own screen time and AI use.
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Get Proactive
Parents are talking about online safety more frequently. Nearly 60% discuss it with teens multiple times a week. Not sure how to start the conversation? Try these tips.
Looking to help your parents avoid online security threats? These tips are for you.
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Tools to thrive online
Whether you’re just getting started online or are looking to sharpen your digital safety skills, the Cox Digital Academy is here to support learners of all ages.
Together, we’re building a world where everyone can thrive in the digital age.
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About the survey
Cox Mobile commissioned a blind survey of U.S. teens, seniors, and the sandwich generation in May of 2025 to learn more about their online habits and safety concerns. Respondents to the survey included a total of 500 teens between the ages of 13 and 17, 500 seniors aged 65+, and 600 parents (ages 39 – 59) of teens between the ages of 13 and 17 with aging parents. The margin of error for this survey is +/-4% for each age group.
Want more insights? Check out our previous research and resources.
Mobile safety is a top priority for parents…
but can be challenging to monitor. Check out the highlights and opportunities revealed from the first annual Cox Mobile survey.
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73% of Parents Say…
their kids are very savvy at hiding phone activity. Zoom in for more details on this finding and how parents are trying to improve how they communicate with their kids about their mobile phone habits.
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Take action…
with these quick tips designed to help you mitigate risks and have better conversations with your children around mobile safety.
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